Smartways Logistics stands for Excellence in Medical Distribution. Services to our clients are a vital part of our Business, but more importantly we focus our Customer Service to the clients’ client. In other words we do our best looking after the hospitals and its staff. Our Aim is to be the best Logistics Service Provider for the Medical Industry in Australia. Our unique business model has proven to be a success for the medical companies using our services. Because we see ourselves as the link between the customer and their clients we offer:
EXCELLENT CUSTOMER FOCUS We will do anything to make your distribution easier by offering you a service that extends well beyond picking up goods from your location. We invest in quality people that understand your individual needs in transportation. Reliability and Personal Service are of the highest standard. COST SAVING BUSINESS SOLUTIONS We always trying to achieve an optimum in price-quantity-service triangle. Depending on your business needs we will tailor a solution for your organisation: Set runs, Overnight Services, All inclusive coverage are a few of the options we can offer you.
FLEXIBLE SERVICE As a Logistics Service Provider we are always looking to create a simple structure, not only in pricing but also in the distribution. A structural service will save money, but we are committed in providing the best service. We understand Emergency Delivery better that anyone else. Flexibility in our Services play an important part in our business model. As you can see all our efforts are focused on giving you as a customer a greater satisfaction in your distribution needs. Our Service and Requirements for Transport and Distribution Standards will guarantee a successful partnership between your organisation and Smartways. Our expertise lies in the areas of CUSTOMER SERVICE and PHYSICAL DISTRIBUTION. Both areas are crucial for any organisation to perform on a high level of efficiency and this should be operating in a tied relationship to one and other.

Our Physical Distribution consists of the following Services;

Transport Solutions	Security – Reliability – Simplicity – Structure
Warehouse Facilities	Secure modern Warehouse in central Location
Value Added Logistics	Additional Services outside Transport & Warehousing
Information Management	On-line Database system for bookings, tracking and performances
Logistics Management	Free consulting for improving Logistics Services
Protection	All information is treated with highest confidentiality